Patient Schedule Confirmation:
Confirmation calls are made to patients in order to remind them of their scheduled appointments. Appointments will be confirmed, canceled or re-schedule based on the patient’s needs. This will avoid unnecessary no-shows for your practice, and allows you to fit new patients in vacant slots.
Our experienced callers will:
Customize the message based on your requirements
Tailor the communication based on the patient’s age and nature of the problem
The call is made 48 hours prior to the scheduled appointment.
If the patient is unavailable, we leave a voice message and call again 24 hours prior to the appointment.
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